Natalie Smith
Position and Service
Regional Director – North.
What attracted you to working with Transforming Support?
I was already working as a service manager within the Supported Living Sector for adults with Epilepsy, Learning Disabilities, physical disabilities, and behaviours that challenge. Someone I had worked with previously had been working at Transforming Support for some time when he told me of the opportunities and growth going on within Transforming Support, so I started looking into the company and met the area manager and registered manager before coming over as a deputy manager to open the Croydon service.
What is your experience in your field?
I started working in Health and Social care in 2011 as a support worker in a supported living house. I then started to progress my career so went to supervisor, floor manager, Deputy Manager and Service Manager.
I have completed my Level 3 and 5 Diploma’s as well as PETTLS, so used to complete training for new staff.
Certified CPI: Safety Intervention trainer.
What do you enjoy in your role?
No day is the same. I enjoy going to meet people, completing assessments and supporting them on their journey into Transforming Support. Watching and Supporting the people we support grow in some instances to be then able to live independently in the community.
What do you like doing when you are not at work?
I spend a lot of my time away from work with my family, including my 6-year-old niece.
I have recently welcomed 2 Gerbils, Ruby and Jasmine into my family 😊
What’s your surprise skill?
I can order a mean takeaway!
